Oasis Therapeuo & Spa’s terms and conditions provide a clear structure for client expectations, service delivery, booking processes, cancellations, payment policies, and standards of conduct within the spa environment. These terms are designed to protect both clients and the business, ensuring a safe, fair, and enjoyable experience for all parties.
General Terms of Service
By engaging in any services at Oasis Therapeuo & Spa, clients agree to comply with all posted policies and regulations. Use of the spa’s website, facilities, and services is intended for adults aged 18 and older; minors require parental consent and supervision per appointment-specific guidelines. All information provided by clients when booking online or in-person must be accurate and current, and unauthorized disruptions or misuse of services will result in denied access or termination of service.
Booking and Appointment Policies
•Appointments may be booked via phone, in person, or through the website. Credit card details may be required to secure a reservation for multiple services or packages.
•Changes or cancellations must adhere to the spa’s advance notice policy, typically 24 hours, to avoid incurring charges.
•Arriving late may reduce treatment time but not the cost of the scheduled service.
Payment and Charges
•Acceptable payment forms include major credit cards, cash, and e-payment platforms. Prices are subject to change without notice; all payment details are handled securely at the time of booking or service delivery.
•Returned checks or failed payments are subject to additional fees; clients are responsible for any outstanding balances.
•Gift certificates must be presented for use and are not redeemable for cash. Lost or stolen certificates cannot be replaced, and expired certificates are transferrable only to current service values.
Conduct and Spa Rules
•Guests are expected to maintain low noise levels, silence their mobile devices, and avoid personal business activities on the premises.
•The spa reserves the right to refuse service or remove clients for failure to adhere to rules, disruptive behavior, or moral misconduct. No refunds will be given in these circumstances.
•Personal property should be secured; Oasis Therapeuo & Spa is not responsible for loss or damage.
Intellectual Property and Website Use
•All website content, staff materials, and branding are protected by intellectual property laws. No commercial use or reproduction is permitted without written consent.
•Third-party links accessible via the website are not governed by Oasis Therapeuo & Spa, and users accept responsibility when navigating away from the official site.
Liability and Limitations
•Oasis Therapeuo & Spa strives for accuracy and safety but cannot guarantee all posted information or outcomes. The spa is not liable for damages from website use, service interruptions, or unforeseen circumstances to the fullest extent allowed by law.
•Service provision and cancellation policies are subject to change; updated terms will be posted on the website and continued usage signals acceptance of revisions.
Governing Law and Contact
•These terms are governed by the jurisdiction of the spa’s location. Any disputes will be settled according to local legal guidelines.
•Clients may contact Oasis Therapeuo & Spa with questions about policies via the official support channels.
Oasis Therapeuo & Spa’s terms and conditions prioritize safety, fairness, and respectful conduct to uphold the highest standards in massage therapy and spa service delivery.